Contact Us

BTC Casinos is an independent comparison site built for US players who want honest, researched information on crypto gambling sites. If something on our site isn't clear, if you have a question about a review, or if you'd like to flag an inaccuracy, this is the right place.

We're not a casino and we don't take bets — our role is to research and compare offshore crypto casinos so readers can make informed decisions. That means the editorial team reads a lot of terms and conditions, checks licensing details, and tracks what's actually available to US players. If you've spotted something we've missed, we want to hear it.

What We Can Help With

The most common reasons readers reach out are listed below. Knowing which category your question falls into helps us route it to the right person faster.

• Review accuracy — If a bonus figure, wagering requirement, coin listing, or licensing detail in one of our reviews is out of date or incorrect, please let us know. We update pages regularly, and reader flags help us stay current.
• Methodology questions — We're happy to explain how we score and rank sites, what factors carry the most weight, and how our affiliate relationships work. See our About Us page for the full picture.
• Responsible gambling concerns — If you or someone you know needs support, our Responsible Gambling page has resources including the National Problem Gambling Helpline at 1-800-GAMBLER. We'll always point you there first.
• Editorial and media enquiries — Press questions, partnership proposals, and content collaboration requests are all welcome. Please give enough context that we can respond meaningfully.
• Terms and site policies — If you have a question about how the site works, our Terms and Conditions page covers the detail. For anything not addressed there, use the form below.

What We Can't Do

A few things fall outside what our team is able to help with directly, and it's worth knowing this before you write in.

• We can't intervene in disputes between players and casino operators. If you have a complaint about a site, contact that site's support team or the licensing authority that issued their licence (commonly the Curaçao Gaming Control Board or the Anjouan gaming authority).
• We can't provide legal advice on gambling laws in your state, or tax guidance on winnings or crypto gains. These are questions for a qualified professional in your jurisdiction.
• We can't tell you whether a specific site is available in your state. Offshore crypto casinos self-restrict certain US states, and those restrictions can change. Always check a site's terms directly and verify your own state's laws before signing up.
• We can't recommend that you gamble, increase your play, or access a site by any means that would circumvent its terms. We won't advise on that kind of thing.

How We Handle Your Message

Messages are reviewed by the editorial team during business hours. We aim to respond to factual corrections and editorial enquiries within a few business days. General questions may take a little longer depending on volume.

We don't share contact details with casino operators or third-party marketing lists. Any personal information you send is used only to respond to your query.

A Note on Our Independence

BTC Casinos earns revenue through affiliate partnerships — when a reader follows a link to a casino and registers, we may receive a commission. That commercial relationship does not determine how sites are ranked or reviewed. Operators cannot pay for a better rating, and every write-up on this site includes genuine limitations alongside any strengths. If you believe a review is unfairly positive or negative, tell us — with specifics — and we'll look at it.

Responsible Gambling

Gambling carries real financial risk, and crypto gambling adds the additional risk of price volatility. Offshore crypto casinos operate in a legal grey area for US players and are not regulated by any US authority, which means the consumer protections available in state-licensed markets may not apply. If gambling is causing problems for you or someone close to you, help is available around the clock at the National Problem Gambling Helpline: 1-800-GAMBLER. Our Responsible Gambling page has more resources and information.

This site is intended for adults aged 18 or older, or 21 or older where that is the applicable minimum in your state. Nothing here is directed at anyone under the legal gambling age.